Merchant Account Fees
Contractual:
- Because Service Provider absorbs Merchant Account Fees, debits
executed by the Merchant Account Provider in conjunction with the
Merchant Account will be charged to a bank account controlled and funded
by Service Provider (hereinafter the "Merchant Account Debit Clearing
Account").
- Debits which are not Merchant Account Fees, such as chargebacks, will be invoiced to the Client.
Reimbursement of Merchant Account Fees
Contractual:
The following charges will be invoiced to Client when incurred:
- Charges incurred by Service Provider, but due from Client -
charges to the Merchant Account Debit Clearing Account other than
Merchant Account Fees (e.g. credits and chargebacks),
Support of Judici E-Pay/E-Plea usersContractual
- Service Provider will serve as the first point of contact for
Users of the Judici E-Pay/E-Plea Software. *Service Provider will refer
the Users to the Client as necessary.
- Service Provider will make available to such Users necessary FAQs on common questions such as "Why isn't my case eligible?"
- The Service Provider's support shall be solely by e-mail.
- If a
User contacts the Client and it is necessary for the Client to refer
the User to Service Provider, the Client shall direct the User to the
Contact link on the Judici home page, at www.judici.com. The court
shall never give out Service Provider's telephone number, because it
will tie up Service Provider technical support staff with many calls
which could be handled more efficiently by referring Users to an FAQ.
Client-provided content used on Judici.com
Contractual
If the Court wants to change a Collateral Document used on Judici.com (e.g. its traffic school form) or other court policy information such as filing fees, it should provide a copy to Service
Provider at least seven (7) day in advance.
Make sure nobody changes AS400 settings set by GAL
- AS400 must never be set to automatically IPL, or any ongoing payments will be interrupted.
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